Quality Management is a journey that we undertake in business, it's about progression, adaption and survival. Being ahead of your competitors by being focused on continual improvement brings out the best in your business. That is why investing in your current infrastructure is important. Get the standards right in your business, and watch the standards go up with your products and services.
ISO 9001 is about adding more infrastructure to the business, not adding more paperwork, those times have gone. What we do is assess your business by an internal assessment and see what gaps you have in order to fulfill your wish of ISO 9001 certification. We'll start with the context of your organisation, followed by leadership and move through your business from there.
Some businesses are already certificated to ISO 9001 and wish someone to come in and internally verify their system as adequate via an internal audit. That alongside chairing your next management review is also something on business agenda's worldwide. If you are certificated and just need a hand with your internal audits or management review do let us know.
When you undertake ISO 9001 implementation, you should understand that the clauses you are audited against are from 4.0 to 10.0
4.0 Context of your organisation - who you are and what affects you in business?
5.0 Leadership - who's driving the ISO project, the top?
6.0 Planning - how you go about the planning of your operations.
7.0 Support - what resources do you have in place to contribute to an effective system?
8.0 Operation - what you do in business and how you do it.
9.0 Performance evaluation - how do you monitor business progress?
10.0 Improvement - what do you do to maintain improvements in your business?
Investing in your business and its infrastructure is important, not only do you want to get ahead of your competitors, you'll most likely want to impress your customers too. Having a dedicated system in place is what separates some businesses from the rest and why? Because they are continually improving, continually evolving and continually striving for better. That's what this standard helps you to do. It also helps you to reduce the risk of doing business with you - and that makes your business far more attractive to potential customers.